Returns/ Refunds

If for some reason you are unsatisfied with your item of purchase, we will exchange within 10 days upon arrival. The item must be in new condition; you will be offered the option to exchange for equal or lesser value of store credit. There is no refund on SALE ITEMS. 

Please go to Contact  and enter "Refund/order #" in the subject line.

There are NO REFUNDS on any items, as all items are made to order. Shipping  charges are non-refundable. 


Repairs

If your item requires repair or arrives in an unsatisfactory condition, please do not hesitate to contact us. We will make reasonable repairs on items up to 30 days of purchase not incurring a repair fee Aziza Handcrafted reserves the right to deny unreasonable repairs and exchangesAfter that window of time is closed repairs start at $20 but may vary depending on type of metal and the extent of the repair. After sending us an email and receiving confirmation, you will return your item via a trackable shipping method to

Aziza Handcrafted 

165 Court St. #216

Brooklyn NY 11201

We are not responsible for shipping cost of the item to when return. For your protection, please use a well-padded box or envelope and a traceable carrier.

 

 


Shipment/Sales Tax

Shipment

If you are interested in international or expedited shipment, please go to Contact and subject "Shipment" for shipment quotes for purchase. 

Please note that all shipments are  priority shipment.

Sales Tax

Please note that local charges (sales tax, custom duty) may occur, depending on region and local customs duties. These charges are at the customers own expense. 

 

 

 

TERMS OF USE

This website is operated by Aziza Handcrafted. Aziza Handcrafted offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. The following terms and conditions may be amended or modified at anytime without any prior notice to an individual. By using this site, you acknowledge & agree to these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us.

PRODUCT DISCLAIMER

Aziza Handcrafted has done the best to display as accurately as possible the colors of the products and structure shown on the web site. 

All items are handcrafted. Due to the nature of handcrafted, each item may come with minor flaws and variations from the item that is shown in the product picture. Please take this into consideration prior to purchasing. Although she makes every effort to keep sufficient stock of  listed on our site, occasionally we do sell out of certain products and sizes. If we are out of stock on an item you have ordered, we will notify you via email. Any changes will be reflected in your order total as well as your shipping confirmation.

PRICES

All prices are shown in United States Dollars (USD). Each $ symbol refers to a price in USD. Prices are subject to change without any notice at the sole discretion of Aziza Handcrafted. Should a price change for any item that you may have added to your shopping cart before checking out, the price will automatically be adjusted.

LIABILITY

Aziza Handcrafted has provided information on the website as accurately as possible. She will take all reasonable care – in so far as it is in our power to do so – to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the site.

Our domain www.azizahandcrafted.com is provided to you AS IS and on AS AVAILABLE basis for you to use at your own risk. We do not make nor imply any warranties about its functionality or availability. Aziza Handcrafted, or any of its shareholders, officers, directors or employees shall not be liable for any damages of any kind related to your ability or inability to use this site, equipment malfunction, software malfunction, computer viruses.

Copyright and Intellectual Property of this website are owned by Aziza Handcrafted. All trademarks, service marks and photography are the property of Aziza Handcrafted. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to Aziza Handcrafted with a link to our blog or website.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT AZIZA HANDCRAFTED SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF ANY FUNDS, TANGIBLE OR INTANGIBLE, LOSS OF PROFITS, GOODWILL, USE, DATA OR ANY OTHER LOSSES RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE USE OR PARTICIPATION IN ANY THIRD PARTY PRODUCT OR SERVICE OR OTHER SITES; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY YOU MAY ACCESS THROUGH THE SERVICE; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICE.

AGE POLICY:

Aziza Handcrafted  complies with the Children's Online Privacy Act. Our Site (and links that may be available through our Site), are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.

PRIVACY POLICY

This Privacy Policy governs the manner in which Aziza Handcrafted collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.azizahandcrafted.com website (“Site”) and www.bohemijewelry.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Aziza Handcrafted.

PERSONAL IDENTIFICATION INFORMATION

Aziza Handcrafted may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect,use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Aziza Handcrafted PROPRIETARY RIGHTS:

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service or the Site. You acknowledge that the Site and the Service contains copyrights, trademarks, service marks, or other intellectual property of Aziza Handcrafted. Unless specifically stated otherwise, Aziza Handcrafted owns the copyright to the Site, all images on the Site and on all jewelry designs as well as the rights in several trademarks. You agree not to infringe upon Aziza Handcrafted intellectual property rights in any manner.

DISCLAIMER OF WARRANTIES:

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. AZIZA HANDCRAFTED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. JENNIFER FISHER MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM JENNIFER FISHER OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

HOW WE USE COLLECTED INFORMATION

Aziza Handcrafted collects and uses Users personal information for the following purposes:

• To process transactions

Aziza Handcrafted may use the information Users provide about themselves when placing an order only to provide service to that order. Aziza Handcrafted does not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

CHANGES TO THIS PRIVACY POLICY

Aziza Handcrafted has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications

Exclusions/Limitations:

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability so some of the above limitations may not apply to you.

INDEMNITY:

You agree to release, indemnify, defend, and to hold Aziza Handcrafted and its subsidiaries, affiliates, officers, agents, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs regarding your breach of the Terms and/or any claim or demand made by any third party due to or arising out of your use of the Site or Service or your violation or alleged violation of any rights of another.

GENERAL INFORMATION:

The Terms constitute the entire agreement between you and Aziza Handcrafted, superseding any other agreements or understandings between you and Aziza Handcrafted . The Terms and the relationship between you and Aziza Handcrafted shall be governed by the laws of the State of New York and you agree to submit to the exclusive jurisdiction of the federal and state courts located in New York, New York. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

For questions regarding these Terms, please email info@azizahandcrafted.com. Please also review our Privacy Policy.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.